How do I log in to my customer account?

  • You can log in to your account by cliking on the “log in” button at the top right of the banner. You must then enter your email adress wich is used as you login and your password.

What should I do if I have forgotten my password?

  • Click on the “Login” button in the banner at the top. You can then click on “Forgotten password” underneath “Password”. Enter the email address you used as an ID and you will receive a link to this address allowing you to reset your password.

How to update my personal information ?

  1. Log into your customer account
  2. To the right of the banner at the top, run the cursor over your name. In the drop-down menu, click on "My Account"
  3. In the "Profile" section, click on "Edit", located in the right corner. You can now update all of your personal information
  4. Click on the “Save” button to confirm

How do I unsubscribe from the newsletter?

  • In the newsletter email, scroll right to the bottom of the email and then click on "Unsubscribe". 

How to register for the guarantee?

  • You don't need to register anymore, just keep the invoice.

Where to find the size guide?

  • You can find the size guide to suit each product directly within the product description when you select a product.

How can I find a list of the certified Aqualung dealers closest to me?

  • Please click on the "Store locator" button in the banner at the top. A new page will then open in which you will be able to use a geolocator with the "Use my location" button, or alternatively enter the postcode of your choice to find the Aqualung dealers closest to where you are.

How to convert your reel from right to left handed?

  • See the explicative video here

How to attach an SMB to your Lifeline Guide

  • See the explicative video here

VX1 Mask Lens Preparation

  • See the explicative video here